Informativa sulle spedizioni
SHIPPING POLICY
Order Fulfillment
All products are made to order. This means your item is created especially for you after you place your order — nothing sits in a warehouse waiting to be sold.
Processing Time
- Production: 2-7 business days
- Shipping: depends on destination (details below)
Delivery Time by Region:
- European Union: 5-10 business days after shipment
- Rest of the World: 10-20 business days after shipment
Tracking
Once your order ships, you will receive a tracking number via email.
Shipping Costs
Shipping costs are calculated automatically at checkout based on destination and order weight.
Please Note
Orders containing multiple products may be shipped separately to ensure the fastest delivery.
Shipping to the United States and Canada:
Processing Time
Orders are typically processed within 2-7 business days. Made-to-order items may require additional production time before shipping.
Shipping Methods and Costs
- United States: Standard shipping starts at $4.75 USD, Express shipping available for $8.99 USD
- Canada: Standard shipping starts at $8.29 CAD
Exact shipping costs will be calculated at checkout based on your location and the items in your order.
Delivery Time
- United States: 3-7 business days after production (standard), 2-4 business days (express)
- Canada: 5-10 business days after production
Tracking
All orders include tracking information. You will receive a tracking number via email once your order ships.
Customs and Duties
- United States: Orders are fulfilled locally within the US, so no customs fees apply
- Canada: Orders are fulfilled locally within Canada when possible. In rare cases where items ship from outside Canada, you may be responsible for customs duties and taxes
Questions?
For shipping inquiries, contact us at info@lobstory.eu